Last updated: 27 October 2026
This Privacy Policy explains how Interio Floors (“we”, “us”) collects, uses and protects your information when you visit interiofloors.com, contact us, or request a quote.
1. Information we collect
- Information you give us: your name, phone/WhatsApp number, email address, city, project details and room sizes when you use our contact form, cost estimator, WhatsApp or email.
- Information collected automatically: basic technical data such as your device, browser, pages visited and approximate location, collected through cookies and analytics tools.
2. How we use your information
- To reply to your enquiry and prepare quotations
- To arrange site visits, delivery and installation
- To improve our website, products and service
- To measure the performance of our advertising
- To meet legal, tax and accounting obligations
We do not sell or rent your personal information.
3. Cookies, analytics and advertising
We use cookies and similar technologies, including Google Analytics and Google Ads, to understand how visitors use our website and to measure our advertising. These services may set their own cookies and process data according to their own privacy policies. You can block or delete cookies in your browser settings, and manage Google ad personalisation at adssettings.google.com.
4. WhatsApp and third-party services
If you contact us on WhatsApp, your messages are handled by WhatsApp (Meta) under its own terms and privacy policy. Links to Instagram, Facebook, TikTok and other websites are governed by those platforms’ policies.
5. Sharing your information
We share information only when needed to serve you: for example with our installation and delivery teams, IT and hosting providers, or when required by law.
6. How long we keep it
We keep enquiry and customer records for as long as needed to serve you and to meet legal and accounting requirements, and then delete or anonymise them.
7. Security
We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, but we work to keep your data safe.
8. Your choices
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing info@interiofloors.com.
9. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
10. Contact us
Interio Floors
24-B Faiz Road, Muslim Town, Lahore, Pakistan
Phone: 0321 4233348 · WhatsApp: 0332 7555393
Email: info@interiofloors.com